Sprintly Customer Community

Have "how to" questions? How can we make Sprintly better?  Find answers to your questions and submit your ideas here. 

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Knowledge Base

  1. Getting Started: 

    1. Quick Start User Guide
    2. Do you offer training sessions?
    3. What is an item?
    4. How do I assign myself an item?
    5. What different statuses can my tasks have?
  2. FAQs: 

    1. Can I change an item type?
    2. What happened to the Items view page?
    3. What do the Sprint.ly green, gray, red and blue colors mean?
    4. Where are my product webhooks?
    5. What is the new Reports feature? How can I get access to it?
  3. Tutorials: 

    1. Video Tutorials
    2. Creating, Editing & Deleting Items
    3. Commenting on an Item
    4. Activity View
    5. Creating Items via Email
  4. Working with Sprintly: 

    1. I just added a new item. Where did it go?!
    2. What is the difference between a story, task, test, and defect?
    3. What is a sub-item?
    4. How do I track an iteration/sprint in Sprint.ly?
    5. How do I estimate an item?
  5. Account Settings: 

    1. How do I change my profile image?
    2. How is my account URL set? Can this be changed?
    3. What is the role of an admin in Sprint.ly? What can an admin do that other users can't?
    4. Where do I find my API key?
  6. Billing:  

    1. How much does it cost each month?
    2. What is the difference between a Member and an Observer?
    3. Does Sprint.ly offer annual plans?
    4. Do you offer educational or non-profit discounts?
    5. How can I change the credit card on file?
  7. Billing - $14/Person/Month Plan: 

    1. I'm on the $14 per person per month plan and I don't want to change to a tiered pricing plan. What are my options?
    2. I'm on the $14 per person per month plan. Can I add or remove users like before?
    3. I'm on the $14 per person per month plan and would like to consider switching to the tiered pricing plan. What will change?
  8. Billing - Tiered Pricing Plans: 

    1. What features do the different tiered pricing plans have?
    2. How many members and observers can I have in my tiered-pricing account?
    3. I changed my tiered pricing plan mid-billing cycle. Can you help me understand my invoice?
    4. I need to downgrade to the Free plan. What features will I have access to?
  9. API: 

    1. Getting your API Key
    2. Authentication
    3. Annotations
    4. Attachments
    5. Blocking
  10. Integrations & Hookups:  

    1. Integrations & Hookups
    2. Add Sprint.ly to your Hubot for chatroom integrations
    3. Are there scripts for migrating my data from my existing tool?
    4. Available SCM/VCS Commands
    5. GitHub Integration
  11. Pro Tips: 

    1. Add the commit-msg Git hook to your repositories
    2. Creating items in bulk via email
    3. Exporting to CSV via the API
  12. The Sprintly Philosophy: 

    1. Agile/Scrum, Kanban, & Waterfall
    2. Estimating Tasks & Time Bucketing
  13. All articles 

    1. How do I change my profile image?
    2. Add the commit-msg Git hook to your repositories
    3. Agile/Scrum, Kanban, & Waterfall
    4. I just added a new item. Where did it go?!
    5. Integrations & Hookups
    111 articles 

Feedback and Knowledge Base